Bruce W. McCollum

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Damaged Employees Can Be Managed; but With 3 Key Ingredients

Humans are products of our experiences. In many cases, even when incredibly hard to admit, we function based upon how we have been treated in the past. Improper treatment may have occurred in personal or in business/employment relationships. As a result an employee, especially a new one may have developed a sense of paranoia and […]

Proprietors Must Step-Up to Prevent Medicare Fraud

Small-scale assisted living and adult day care providers must have in place a specific plan to guard resident and program participant information. Situations where this becomes a larger challenge include occasions when you have to share Medicare and other info with visiting professionals. These includes dentists, medical doctors including psychiatrists, home health agencies and medical […]

In Arranging Admissions; Stick to Firm Set of Right Principles

Often when the proprietor of a smaller assisted living program is approached by a family or guardian regarding placement, the situation may border on desperate.  Perhaps the prospective resident has a psychiatric history and while in a psychiatric facility for medication adjustments and observation, their prior residence has decided not to allow them to return.  […]

5 Keys to Success in Urban Assisted Living

Any professional or even casual observer in long-term care knows we need assisted living in local communities, inner-city neighborhoods. These programs assist in keeping families together and/or reasonably close to one another and strengthen urban America. While most entrepreneurs enter this realm of commercial caregiving with the best motives and reasonably well orchestrated plans, we […]

Unchecked Emotions Will Lead to Lots of Grief in Care Business….

Martin was beyond excited to be starting his new life. He took a buy-out offer from his manufacturing employer and invested about 1/3 of those funds to start his new assisted living business. He was working to house eight persons in a ranch home, all of whom would have a degree of medical fragility. His […]

A Way to make Early Splash in Multi-Faceted Case Management

I have long advocated for the support of case managers and for reimbursement to those who help the medically fragile elderly make conscientious long-term care decisions. Medicare needs to open the floodgates for this important level of professional counseling. Many enter the world of case management each year. I recall my involvement with a focus […]

In Private Duty Home Care You Need Broad Emergency Action Plans

In October of 2014 I will celebrate 20 years of home care work, either as a provider or care manager supervising the care rendered by others. In total, and we stopped counting, I have been involved in the care of over 400 people. I have seen numerous emergency action plans, primarily those covering how to […]

Is Usage of the Term “Independent Living” Crossing Certain Lines…?

Independent living is not a new term. It has long been used to describe sort of a step-down from assisted living, an environment for those who can handle many of life’s daily functions on their own. Some large group living communities have independent living, assisted living, memory care and even skilled nursing in one compound […]

Educating Nursing Home Administrators on Value of Adult Day Care

What an honor to spend this week helping Michigan’s nursing home administrators via an 18-hour workshop to understand the value of adult day care. Our focus was to draw attention to the clinical value of medical model, rehabilitative oriented programs. Since so many programs come with physician involvement, professional care planning and rehabilitation along with […]

Family Engagement Key to Success in Assisted Living

I recall operating The Friendly Villa in the 1990’s with fond memories. One of the highlights of my experience was how every other Friday was family night. We would hang balloons, set out snacks and beverages, play some music and invite resident family members to hang out with us. It was a real blast. Residents […]