Take Your Knocks; But Respond Appropriately….
While none of us invite or even favor confrontation under normal circumstances, who in business has not taken a knock or two? The same applies bureaucratically. Local, state and federal government departments are probably sued more than private businesses, not to mention maligned. Obviously in a world where every story has at least 3 sides, […]
How Small Businesses Uniquely Shoot Themselves in the Foot…
In the spirit of full disclosure I want to acknowledge in the beginning of this blog that our firm manages three, (3) on-line schools and have developed nineteen, (19) for others. There are specific policies among us that require a certain type of customer response and we are proud of how this is handled so […]
Several Factors Impact Assisted Living Pricing
There was a time when pricing was more uniform in assisted living. Large facilities in certain areas of the world asked for pretty much the same thing and smaller facilities also stuck to a pretty uniform set of pricing standards. Today things are quite different. From ala carte amenities to differing levels of care, pricing […]
You Can Accomplish Much with 3 Key Strategies
No one goes into business to fail, but it happens. Of course it does for any number of reasons and any entrepreneur, no matter how equipped can fail. Here we often write about the care business and after 20 years we know a few things that may be contributors to success when properly applied. Do […]
How to Aggressively Market Your Business; and Destroy It at Same Time…
Every smart, determined entrepreneur approaches their business opportunities and obligations with real zeal and heightened energy. Some pound the pavement daily to ensure they provide the best in services and to attract new business. These aggressive small business people are highly visible and tend to be results oriented. But there can be a down […]
Project Management Division
My Decisions in Business Reflect Long-Range Thinking….
Each and every day it is my pleasure and gifted honor just to awaken. Today while the weather was a bit milder than we have enjoyed in the Midwest recently, it was still enjoyable with a crisp breeze that accented the perfect morning temperature. I always look, not with a view to comparing the day […]
Managing the Logistics of Training for Large Personnel Groups
Responsible home care companies thrive on safety, person-centered care and reduced liability. Since my main interest is the development of personnel who render care in our rather litigious society, I write often about best practices aimed at preparedness. One of our entities, Direct Care Training & Resource Center, Inc., provides training to large home care […]
Fix Your Past; But Do Not Let it Create a Hostage!
Every human has made mistakes, whether it be in relationship management, financial management, career choice, abandonment of what we were taught is true worship in our adulthood and much more. Much of my work is with felons who I help rehabilitate and then thrive in the business of care. None of us are without flaws […]
Rumors, Reasoning and Junk Impacting Group Homes…
The latest floating around from more than one state – Michigan being the latest – is that the licensure for group homes, which currently allows for up to six, (6) residents without special zoning or other circumstances may be reduced to four, (4). We suppose those already licensed for six, (6) will be grandfathered in, […]