Either Step up Your Game or Get Pushed Out of It
Entrepreneurs in the business of care, as a result of strong personal relationships developed, can find themselves getting pretty comfortable. This is especially true in the adult foster care arena where long-term residents may dwell for decades. While every business has a need to keep reinventing itself, this process of reinvention is now more than […]
Live-In Staff Can Pose Special Challenges
Live-in staff is not uncommon in group homes. We are not referring to the business models such as adult family care homes in Florida where the residents live in the owner’s private residence. This is different. We refer to those that are corporate owned and where owners utilize live-in staff to offset personnel expenses. While […]
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Do Your Customers Believe that You Care?
Yes its the right word, “care” and those selling products and services need to care about the outcomes, performance and success of those we are selling to. Its easy to think about the criminal defense attorney, nurse or doctor in their professions as really needing to care in order to bring the required passion to […]
The Cost Reality of Placement Agencies in Group Living
Utilizing placement agencies as a marketing tool for the assisted living community is not new. Placement agencies often interact rather consistently with professional guardians and others and while most are not clinical case management professionals, they are called upon to arrange group living services for adults with varying diagnosis. This includes the mentally ill, the […]
We Need More Behaviorally Oriented Day Health Programs
Adult day care saves lives and saves family caregivers from a life of unending stress!! Many of these programs cater rather successfully to the medically fragile elderly (www.foxchaseadc.com, www.centralgeorgiaadultday.com) and do a truly bang-up job. However, we need more that are staffed by people with experience in mental health (including psych nurses) and who have […]
Beware of the Crippling Affect of Uncertainty
No one takes delight in having to manage the unknown. It can create uneasiness and discomfort that can even extend to physical affects. This is never good. It also occurs in business. However, sometimes it can be self-created for a variety of reasons. Some entrepreneurs may not do enough to maintain control of their operations […]
Key Elements of Corrective Action Plans
Corrective Action Plans are not unusual, especially in the business of care. Child care providers, those working with maternal infant health programs, nursing homes, adult foster care and similar assisted living venues all have to provide them when a documented breach of administrative rule is established by a regulatory authority. This normally occurs after licensing […]
Quality Group Living is About More than Nice Furniture….
Elaine spent over $30,000.00 to furnish an eight, (8) bed group home. It was immaculate and possessed a quiet elegance that would rival the private residences of many upper middle class families. As prospective residents and their representatives toured, everyone saw the WOW factor in motion. Within six, (6) months the home was full, within […]