Do Your Customers Believe that You Care?
Yes its the right word, “care” and those selling products and services need to care about the outcomes, performance and success of those we are selling to. Its easy to think about the criminal defense attorney, nurse or doctor in their professions as really needing to care in order to bring the required passion to […]
The Cost Reality of Placement Agencies in Group Living
Utilizing placement agencies as a marketing tool for the assisted living community is not new. Placement agencies often interact rather consistently with professional guardians and others and while most are not clinical case management professionals, they are called upon to arrange group living services for adults with varying diagnosis. This includes the mentally ill, the […]
We Need More Behaviorally Oriented Day Health Programs
Adult day care saves lives and saves family caregivers from a life of unending stress!! Many of these programs cater rather successfully to the medically fragile elderly (www.foxchaseadc.com, www.centralgeorgiaadultday.com) and do a truly bang-up job. However, we need more that are staffed by people with experience in mental health (including psych nurses) and who have […]
Beware of the Crippling Affect of Uncertainty
No one takes delight in having to manage the unknown. It can create uneasiness and discomfort that can even extend to physical affects. This is never good. It also occurs in business. However, sometimes it can be self-created for a variety of reasons. Some entrepreneurs may not do enough to maintain control of their operations […]
Key Elements of Corrective Action Plans
Corrective Action Plans are not unusual, especially in the business of care. Child care providers, those working with maternal infant health programs, nursing homes, adult foster care and similar assisted living venues all have to provide them when a documented breach of administrative rule is established by a regulatory authority. This normally occurs after licensing […]
Quality Group Living is About More than Nice Furniture….
Elaine spent over $30,000.00 to furnish an eight, (8) bed group home. It was immaculate and possessed a quiet elegance that would rival the private residences of many upper middle class families. As prospective residents and their representatives toured, everyone saw the WOW factor in motion. Within six, (6) months the home was full, within […]
All Stimulation Outlets Must be Pursued and Used….
Commitment to your population in a group home environment generally manifests itself in a number of ways. Following the established Plan of Care and varying it as resident’s needs change are among the indications that an owner is truly person-centered. However, if an owner of a residential care program is truly committed, he/she will investigate […]
Why are Licensing Bodies Leery of the Unlicensed Group Home?
Across America we house and serve a number of populations in small communities called group homes. Licensing designations and requirements vary. In Florida you have the Adult Family Care Home where the owner lives with and cares for residents. This same model in Michigan is called the Adult Foster Care Family Home. Then you have […]
Are Some States on a Crackdown Mission Against Group Homes?
Across America the number of homes that are used to house and serve the needs of the most vulnerable adults among us are being shut down. No one is questioning the right of a state government to act against a poorly managed, unlicensed or mismanaged home as they did against Latham AFC a few years […]
Care Facility Shutdowns Almost Always Avoidable….
We have all heard the stories. A nursing home or similarly licensed facility that cares for vulnerable adults is shut down due to various violations. A recent one known as Arden Courts in Livonia, Michigan, for whom one of my companies has provided training in the past is a sad example of mismanagement and inconvenience. […]