Bruce W. McCollum

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Developing A “Safety-First” Culture Costs Less Than a Claim…

Workman’s compensation claims in group living settings rarely come from a single dramatic incident — they build from repetitive strain, rushed transfers, and safety gaps that go unaddressed until someone gets hurt. Direct Care Training’s Group Living Course #1229: Strategies for Minimizing Workman’s Compensation Claims ($45.95) gives administrators a prevention-first framework. The course covers the […]

Before Offering Substance Abuse Services, Understand the Business Behind the Care…

Adult Foster Care owners increasingly encounter residents whose care intersects with substance use — and some consider offering or partnering with treatment services directly. Direct Care Training’s Special Course 1500: Important Factors Related to Developing Substance Abuse Programs ($89.95) lays out what that decision actually requires. The course examines the clinical need and barriers to […]

Getting Older Doesn’t Mean Getting Left Behind…

Elderly residents deserve the same enriching outings as anyone else, but mobility limits, medication schedules, and hydration needs mean the planning has to be more deliberate. Direct Care Training’s Group Living Course #1226: Tips on Organizing Field Trips for Elderly Residents gives staff a complete planning framework built around that reality. The course walks through […]

Running a Home Well Takes More Than Good Instincts…

Tennessee nursing home, assisted living, and home for the aged administrators are expected to be fluent in dementia care, nutrition standards, financial management, and regulatory compliance all at once — a scope most single-subject CEUs never really address. Direct Care Training’s 12-CEU Tennessee Learning Product for Nursing Home, Assisted Living, Home for the Aged, and […]

A Behavioral Addiction Deserves the Same Structured Response as Any Other…

Pornography addiction is a behavioral health issue staff genuinely encounter in residential care, and avoiding the subject or reacting with discomfort helps no one — least of all the resident. Direct Care Training’s Course #1236: Assisting the Resident with a Pornography Addiction (4 CEUs) addresses it directly, without minimizing it. The course defines what constitutes […]

A Good Day and a Bad Day Can Look Completely Different With MS…

Multiple sclerosis doesn’t progress the same way for any two residents — symptoms can flare, fade, and shift in ways that are easy to misread as inconsistency rather than the disease itself. Direct Care Training’s Course #1237: Assisting and Being Sensitive to the Resident with Multiple Sclerosis (4 CEUs) gives staff the understanding to respond […]

The Right Outing Can Build Confidence a Session Indoors Never Will…

Community outings offer residents with mental health diagnoses a genuine chance to build social skills and confidence — but the wrong destination, timing, or level of preparation can turn a positive experience into a setback. Direct Care Training’s Group Living Course #1224: Tips for Organizing the Right Field Trips for the Mentally Ill gives staff […]

Before You Apply, Know Exactly What You’re Applying For…

Most licensing mistakes start with a misunderstanding of the basics — what Adult Foster Care actually means under Michigan law, and how that definition shapes everything from capacity limits to what surveyors expect on day one. Direct Care Training’s Adult Foster Care as Defined in the Act: A Regulatory Definition (Michigan) starts every applicant at […]

Most Denials Are Preventable — If You Know What Insurers Are Actually Checking For

A denied claim isn’t always a fight worth having — sometimes it’s a process problem that could’ve been avoided entirely. Coding errors, missing documentation, and authorization gaps interrupt cash flow far more often than genuine payer disputes do. Direct Care Training’s Group Living Course #1217: Overcoming Billing Denials When Working with Insurers (4 CEUs) tackles […]

The Gateway to Funding Complex Residents Runs Through One Contract

Medicaid Waiver Agents are often the deciding factor in whether your group home can take on residents with more complex needs — and a poorly understood or poorly negotiated contract can leave real money and stability on the table. Direct Care Training’s Group Living Course #1218: Contracting with Medicaid Waiver Agents — The Why and […]