Blog

Balancing Collections with Connection: Why Care Providers Must Think Long-Term in Workers’ Comp and Michigan PIP

By Bruce W. McCollum, Long-Term Care Project Developer In the care industry—especially in complex, high-stakes sectors like workers’ compensation and Michigan’s Personal Injury Protection (PIP) system—providers...

Understanding Untimed Codes in Michigan’s PIP Landscape

This is one of those Coaching Updates I love to write for my attorney friends who hire people as you assist providers to manage denials and...

Does Your Business Have a Spiritual Side?…

When the spiritual side is missing from a business, the organization often suffers in ways that extend beyond financial performance. Without a foundation of integrity, decisions...

The Hidden Dangers of Insecure and Unseasoned Employees in High-Stakes Work Environments

In any professional setting—especially in regulated fields like healthcare, rehabilitation, or long-term care—the strength and integrity of the team can make or break the success of...

What Could Kill a Medical or Rehabilitation Environment: Structural and Cultural Threats to Quality Care and Operational Integrity

In the high-stakes world of medical and rehabilitation services, where the outcomes of care directly impact patient health and recovery, the operational environment must be carefully...

The Relevance of Continuing Education for Occupational Therapy Professionals

Occupational therapy is a dynamic and holistic discipline that requires a deep understanding of both physical and psychosocial needs. Each continuing education subject offered by Direct...

Nurturing Through Nature: The Value of Gardening in Adult Day Care Programs

Gardening is more than just a hobby—it’s a therapeutic, engaging, and joyful experience that can significantly enhance the quality of life for adult day care participants....

Adult Day Care Programs Can Use Community Engagement to Spice Things Up a Bit…

Adult day care centers play a pivotal role in enhancing the lives of older adults, offering not only essential care services but also fostering community engagement...

Navigating Attendant Care Deductions in Michigan’s PIP System: What Providers Need to Know

By Direct Care Training & Resource Center, Inc. & Electronic Medical Services, LLC Providers delivering care in Michigan’s Personal Injury Protection (PIP) system must be aware...

Bruce W. McCollum

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