Treating every difficult behavior like an emergency wears staff out and can escalate situations that didn’t need to escalate at all — while missing the signs of an actual crisis puts everyone at risk. Direct Care Training’s Behavior and Crisis Intervention Training for Caregivers teaches staff to tell the difference and respond to each appropriately.
The course grounds staff in dignity, respect, and safety as the foundation, then works through the causes and types of challenging behavior, the DSP’s role to prevent, defuse, and respond, and proactive strategies to reduce demand before behavior escalates. It closes with a Culture of Gentleness and Non-Violence approach and guidance on following a resident’s individual plan during difficult moments.
Person-centered and trauma-informed throughout, this course gives your team the judgment to de-escalate calmly — and the clarity to know when a situation genuinely requires more.
Enroll today ($69.95): Behavior and Crisis Intervention Training for Caregivers

Another Blog Post by Direct Care Training & Resource Center, Inc. Photos used are designed to complement the written content. They do not imply a relationship with or endorsement by any individual nor entity and may belong to their respective copyright holders.
| Follow us in the Social Stratosphere… | ||||
|
|