Bruce W. McCollum

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The Task List Gets Care Done. The Philosophy Behind It Gets Care Right.

It’s easy for direct care work to become a checklist — meals served, medications given, tasks completed. But the field has been shifting for years toward something deeper: relationship-centered, respectful support built around the person, not the convenience of the system. Direct Care Training’s Philosophy and Current Trends in Providing Human Services (4 hours) grounds […]

A Well-Planned Menu Is a Health Intervention, Not Just a Meal

What a resident eats affects far more than mealtime satisfaction — it shapes chronic disease management, hydration status, and overall health outcomes. Staff who understand nutrition, not just meal prep, are positioned to catch problems early and support residents in making genuinely better choices. Direct Care Training’s Nutritional Protocol for Adult Foster Care builds that […]

Every New Hire Needs the Same Foundation Before Anything Else

Before a new direct care worker learns your home’s specific routines, they need something more fundamental: a real understanding of who they’re serving and why the human services field approaches care the way it does. Direct Care Training’s Intro to Human Services and Approaches to Special Needs builds exactly that foundation from day one. The […]

A Service Change Isn’t Just Paperwork — It’s a Resident’s Right in Motion

When a resident’s services are reduced, denied, or changed, specific protections kick in — and staff don’t need to be legal experts to play a critical role. They do need to recognize when those protections apply and know how to support a resident without ever blocking their rights. Direct Care Training’s Due Process, Grievances and […]

What Staff Assume About Autism Can Shape a Resident’s Whole Day

Common myths about autism spectrum disorder still shape how some staff interpret behavior, communication, and needs — and those misreadings can lead to support that misses the mark entirely. Direct Care Training’s Autism Spectrum Disorder (ASD) – Things to Know replaces assumption with accurate, practical understanding in a fast, focused format. This 1.5-hour self-paced course […]