The Value of Getting Out In Front

In the continuum of care—from home care agencies to adult foster care, residential programs, and specialty rehabilitation providers—challenges inevitably arise. These challenges may come in the form of an adverse incident, a complaint, a regulatory inquiry, or a contract review. Regardless of origin, such issues can threaten not only a provider’s credibility, but in some […]
Step Out in Front of Bad Public Relations Now

In the business of care, it is important to step out in front of bad PR (Public Relations) because the longer negative information goes unaddressed, the more damage it can do to a company or individual’s reputation. Bad PR can spread quickly through social media and news outlets, or from the mouths of those who […]