Understanding Untimed Codes in Michigan’s PIP Landscape

This is one of those Coaching Updates I love to write for my attorney friends who hire people as you assist providers to manage denials and fight during litigation. Michigan’s Personal Injury Protection (PIP) system offers a unique opportunity for rehabilitation providers to deliver essential services to auto accident victims. Untimed codes, often referred to […]
Does Your Business Have a Spiritual Side?…

When the spiritual side is missing from a business, the organization often suffers in ways that extend beyond financial performance. Without a foundation of integrity, decisions may become driven purely by profit, leading to unethical practices, dishonest dealings, and a loss of trust among employees, customers, and stakeholders. Fairness and justice may also be compromised, […]
The Hidden Dangers of Insecure and Unseasoned Employees in High-Stakes Work Environments

In any professional setting—especially in regulated fields like healthcare, rehabilitation, or long-term care—the strength and integrity of the team can make or break the success of the organization. While employers often focus on technical skills and certifications, an often-overlooked threat comes from within: insecure and unseasoned employees. These individuals, driven more by fear of exposure […]
What Could Kill a Medical or Rehabilitation Environment: Structural and Cultural Threats to Quality Care and Operational Integrity

In the high-stakes world of medical and rehabilitation services, where the outcomes of care directly impact patient health and recovery, the operational environment must be carefully cultivated to support trust, collaboration, and professional integrity. While factors such as funding, staffing, and infrastructure are often scrutinized, the true threat to a successful and sustainable care environment […]