Either Step up Your Game or Get Pushed Out of It

Entrepreneurs in the business of care, as a result of strong personal relationships developed, can find themselves getting pretty comfortable.  This is especially true in the adult foster care arena where long-term residents may dwell for decades. While every business has a need to keep reinventing itself,  this process of reinvention is now more than […]

Live-In Staff Can Pose Special Challenges

Live-in staff is not uncommon in group homes.  We are not referring to the business models such as adult family care homes in Florida where the residents live in the owner’s private residence.  This is different. We refer to those that are corporate owned and where owners utilize live-in staff to offset personnel expenses.  While […]

Do Your Customers Believe that You Care?

Yes its the right word, “care” and those selling products and services need to care about the outcomes, performance and success of those we are selling to.  Its easy to think about the criminal defense attorney, nurse or doctor in their professions as really needing to care in order to bring the required passion to […]