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Person-Centeredness in Care is an Intimate Process

Person-Centeredness in Care is an Intimate Process

Its not a new term.  It gets tossed around quite a bit from training manuals for direct care staff in care settings to outlines used for  in-service sessions for care providing, coordinating and monitoring professionals. I, like others, tend to wonder if many are not...
Home Care Chronicles:  “So When are We Going?”

Home Care Chronicles: “So When are We Going?”

Her name was Helen Newhouse, a client my former home care company served on a 24/7 basis until her June 2003 death.  She did not live very far from my family so I visited her home often.  Plus she loved a gentlemanly ride to her favorite restaurant to kind of show off...
The Value of Knowing Your Audience

The Value of Knowing Your Audience

Everyone in business has a target audience, If you operate an assisted living program perhaps your target is the frail elderly or those recovering from serious injury.  If you operate an independent case management practice perhaps your target includes persons seeking...
Its Not Exploitation, its Good Business

Its Not Exploitation, its Good Business

Recently while working with a new group living program in New Mexico I made a marketing suggestion to the new owner, who is also new to the business of care.  I advised her to send a letter to the friends, relatives, pastoral representative and physicians of each new...