Preparing for that Care Conference – A Communication Strategy….

Regular care conferences are a must. Case managers conduct them with responsible parties associated with their caseload as a matter of update and professional business protocol. Directors of assisted living and adult day care programs must also conduct them with families of participants and residents as well as with guardians. I think I may have […]

Private Duty Home Care Watch: Staff Must Focus on Client Protection

It may be more common than you think. An aged or disabled person has been away from home for a while recuperating from stroke or other sudden illness or injury, perhaps receiving rehabilitative services in a skilled care facility. Now its time to return home, obviously with staff, often around-the-clock. Staff soon encounter neighbors who […]

A Change in Title Could Change Results…

I tend to lean against job titles such as Business Development Representative, Community Relations Liaison, Marketing Director, etc. Well at least I do when it comes to long-term care providers. After all we are serving humans. In the process of that the lives of people are affected for the good: Family caregivers avoid burnout, safe-dignified […]

Lessons from Home Care Work

I recall serving the late Ms. Helen Newhouse as though it was yesterday. At first the adjustment was tough for her – staff in her home 24/7 – but once she suffered a stroke which robbed her of the ability to walk she quickly developed a new appreciation for the help. But over the 3 […]

I’ve Learned the Affluent Like Choices….

I have encountered numerous families who could afford the best in assisted living. Instead they chose the less expensive route of adult day care. Why? Because it allowed them to keep someone they love at home with family while not jeopardizing the stability of the lives of others in the households. Add the clinical supports […]